Shipping policy


If you have purchased by choosing to receive the shipment directly to your home, upon delivery of the material by the courier, check that:

  • The number of packages delivered corresponds to that indicated in the accompanying document.
  • The packaging is intact and not damaged in any way.
  • The identity and quality of the products, possibly indicated on the packaging, correspond to that indicated on the invoice.
  • The invoice, sent by e-mail, must be kept.
  • The mismatch in the number of packages or indications, as well as loss or damage, must be immediately reported to the carrier.


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